Hyster enjoys a wonderful relationship with most of its clients due its focus on creating total client satisfaction through its world class production. Our objective is to anticipate the needs of each and every customer in addition to address them with forklifts that provide the performance, the dependability and the value that they need.
At Hyster, we believe in starting with the client. We annually perform focus groups and offer an on-going voice of customer research both on-line and in the field. We have more than 400 design engineers to translate that input into clever designs by implementing our rigorous review gate process. Advanced tools and virtual prototype builds help ensure the best equipment practices come together. Other advanced tools including virtual prototype builds and dynamic modeling help to shorten our product development cycle. We enjoy giving our customers a competitive edge.
So as to guarantee the lowest cost of ownership and total reliability all of Hyster's machines are subjected to virtual, physical and environmental tests. Not only do we test against our own standards, but we are continually testing against the competition's products as well. Our final tests happen in real-world customer applications in order to make certain that our products have met our strict standards.
Demand-Flow Manufacturing That is Lean and Smart
Hyster's manufacturing is world-class driven by its DFT or Demand Flow Technology. Every aspect of plant operation is driven by DFT lean manufacturing principals toward a single objective: to deliver total client satisfaction and flawless quality 100% of the time, all the time.
Total Quality All The Time
To initiate quality from the beginning, Hyster utilizes an integrated MES or Manufacturing Execution System. The job of the MES is to manage production flow. The MES coordinates line activities like part sequencing and quality verification. It also utilizes torque tools and quality gates to prevent less than perfect assemblies from continuing down the line. Hyster holds random audits during every shift. These audits really hold every worker accountable for constant quality, along with the 5s workplace organization in place to help us achieve it.
As standard with all our products, Hyster offers a wide array of features. The corporation has remained fully committed to its key focus on both safety and quality, on being innovative each and every time, and by providing some of the best material handling machinery on the market. These are only a few of the reasons why Hyster has become a leader within the business.